WebinarKey.Live Legal Hub

1. Terms of Service

These Terms govern your use of WebinarKey.Live ("Service"), provided by LiFet Media Inc.

1.1 Account Requirements

• You must be at least 18 years old
• Provide accurate registration information
• Maintain the security of your account
• You are responsible for all activities under your account

1.2 Prohibited Conduct

• Illegal activities or content
• Reverse engineering or hacking attempts
• Spamming, phishing, or harassment
• Circumventing usage limits
• Hosting hate speech or discriminatory content

1.3 Termination

We may terminate accounts for violations without notice. Upon termination:

• Your right to use the Service ceases immediately
• No refunds will be issued
• We may delete your data after 30 days

2. Privacy Policy

2.1 Data Collected

• Account Data: Name, email, phone number, billing address
• Usage Data: IP address, browser type, pages visited, session duration
• Payment Data: Processed securely by our payment partners (Stripe, PayPal)
• Cookies: See our Cookie Policy

2.2 Data Usage

We use your data to:

• Provide and improve the Service
• Process payments
• Respond to support requests
• Prevent fraud and abuse
• Send service notifications

2.3 Data Sharing

We only share data with:

• Payment processors (required for transactions)
• Analytics providers (Google Analytics)
• When required by law or to protect our rights

3. Acceptable Use Policy

3.1 Prohibited Activities

You may not use the Service to:

• Violate any laws or regulations
• Infringe intellectual property rights
• Distribute malware or harmful code
• Engage in phishing or fraud
• Harass, threaten, or discriminate against others
• Send unsolicited commercial messages

3.2 Content Restrictions

You may not host webinars containing:

• Hate speech or discrimination
• Sexually explicit material
• Violent or graphic content
• False or misleading information
• Content that violates others' privacy

4. Cookie Policy

4.1 Types of Cookies

4.2 Managing Cookies

You can control cookies through:

• Browser settings (Chrome, Firefox, Safari, etc.)
• Industry opt-out tools like YourAdChoices
• Mobile device advertising settings

5. Refund Policy

5.1 Exceptions

The only exceptions are:

• Duplicate charges (must be reported within 7 days)
• Technical errors on our part preventing service use

5.2 Cancellations

You may cancel your subscription at any time:

• Cancellation takes effect at the end of your billing cycle
• No prorated refunds for early cancellation
• You remain responsible for all charges until cancellation

6. Copyright Policy

6.1 DMCA Compliance

We respond to copyright infringement notices under the Digital Millennium Copyright Act (DMCA).

6.2 Reporting Infringement

Send notices to our designated agent:

• Email: [email protected]
• Must include:
  • Identification of the copyrighted work
  • URL of the infringing material
  • Your contact information
  • Statement of good faith belief
  • Statement under penalty of perjury

6.3 Counter-Notification

If you believe content was wrongly removed, you may submit a counter-notice with:

• Identification of the removed content
• Statement under penalty of perjury
• Your consent to jurisdiction

7. Service Level Agreement

7.1 Uptime Guarantee

• 99.5% monthly uptime (excluding scheduled maintenance)
• Credits issued for significant downtime:
  • 95-99.4% uptime: 5% monthly credit
  • 90-94.9% uptime: 10% monthly credit
  • Below 90%: 25% monthly credit

7.2 Support Response Times

• Critical issues (service unavailable): 24 hours
• High priority (major features not working): 2 business days
• General inquiries: 3 business days

7.3 Scheduled Maintenance

We will provide at least 48 hours notice for:

• Planned downtime exceeding 30 minutes
• Major version updates

8. GDPR Compliance

8.1 Data Subject Rights

EU residents have the right to:

• Access their personal data
• Request correction or deletion
• Restrict processing
• Data portability
• Object to processing
• Not be subject to automated decision-making

8.2 Data Processing Addendum

Enterprise customers may request our Data Processing Addendum (DPA) for GDPR compliance.

8.3 International Transfers

Data may be transferred outside the EU using Standard Contractual Clauses (SCCs).

9. Accessibility Statement

9.1 Commitment

We strive to make WebinarKey.Live accessible to all users, including those with disabilities.

9.2 Conformance

Our website aims for WCAG 2.1 AA compliance. Known limitations:

• Some third-party integrations may not be fully accessible
• Older webinar recordings may lack closed captions

9.3 Feedback

Contact us at [email protected] with accessibility concerns.

10. Affiliate Policy

10.1 Program Rules

• Commission rate: 20% for first-year subscriptions
• Cookies last 60 days from click
• Monthly payments via PayPal (minimum $50)

10.2 Prohibited Promotion

Affiliates may not:

• Bid on "WebinarKey" branded keywords
• Use deceptive marketing practices
• Create fake reviews or testimonials
• Spam potential customers

10.3 Termination

We may terminate affiliate accounts for violations without payment.